Yellow Brick Road – 0800 732 825 Supporting families towards mental wellbeing: for families who have a loved one experiencing mental health challenges, weekdays 8am –
4.30 pm
Plunketline – 0800 933 922 Free parent helpline and advice service available to all families, whānau and caregivers
EDANZ – 0800 2 EDANZ or 0800 233 269, or Auckland 09 522 2679. Improving outcomes for people with eating disorders and their families. Email info@ed.org.nz
Parent Help – 0800 568 856 For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential, 9am –
9pm, 7 days a week
Family Works - 04 473 5025 Social work services for families, weekdays 9am –
4pm
Rainbow Youth – Support and information for rainbow young people, their whānau and communities
Women’s Refuge Crisis Line – 0800 733 843 (0800 REFUGE) For women living with violence, or in fear, in their relationship or family
Shakti Crisis Line – 0800 742 584 (0800 SHAKTI) Multilingual helpline for migrant or refugee women living with family violence
Are You Ok Family violence info line – 0800 456 450 To talk about family violence and find help for yourself or others
Shine –
0508 744 633 Confidential family violence support, information and advice to the community
Safe To Talk –
0800 044 334 or text 4334 Sexual harm helpline
National Rape & Sexual Abuse Crisis Line –
0800 883 300 Support after rape or sexual assault
24/7 HELPline –
0800 623 1700 or txt 8236 Support for sexual abuse survivors
Alcohol and Drug Helpline – 0800 787 797 or online chat. For people dealing with alcohol or other drug problems. Māori, Pasifika and youth lines available
Gambling Helpline – 0800 654 655 For help if you are gambling or are concerned about someone else’s gambling. Māori, Pasifika and youth lines available
Quit Line – 0800 778 778 Smoking cessation help
Also see our support group pages for local and face-to-face bereavement support groups
Victim Support –
0800 842 846 Support for people affected by crime and traumatic events, including suicide, 24/7
The following organisations offer support services during office hours. Please note, they do not run crisis helplines:
Skylight Trust –
0800 299 100 Supporting children, young people and their whānau to navigate through tough times, weekdays 8.30 - 5pm
Aoake te Rā – 0800 000 053 Free counselling for people bereaved by suicide, weekdays 8.30 - 5pm
The Grief Centre –
0800 331 333 For grief counselling, support groups and information about all forms of loss, grief, trauma or difficult change, weekdays 8.30 - 5pm
For more information for whānau, friends and communities after a suicide, also see our website After a Suicide
Netsafe – 0508 638 723 Support for online safety, including harassment or bullying, scams and fraud, and harmful digital content, weekdays 8am – 8pm, weekends and public holidays 9am – 5pm
Please see a comprehensive listing of apps for various mental health and wellbeing topics at Healthify.
Just a thought – Free online courses, resources and tools to learn about depression, anxiety and stress and improve your wellbeing
The Lowdown – A space for rangatahi / young people to find support for your hauora, identity, culture and mental health
Aunty Dee – A free tool for anyone who needs help working through problems
Sparx – An online game to help young people who are feeling down
Headstrong – A free app for young people to help you cope with stress. Includes the Aroha chatbot.
Smallsteps – A collection of online tools to help you calm your mind, manage your stress and lift your mood
Aroā wellbeing – A wellbeing space created by rangatahi for rangatahi with free online tools and information
Family Services Directory – To help you find local community services to support you with all manner of issues such as parenting, special needs, family support, family violence, custody and access, child behaviour, life skills, counselling, addiction, sexual abuse, grief and loss and more
Wellbeing support – Find local support services through the Access and Choice programme, which can provide people with support and guidance through challenging times
Healthpoint – Find a health provider in your region and for your health concern. Up-to-date information about healthcare providers, referral expectations and services offered.
Seach for kaupapa Māori health providers here
Citizens Advice Bureau – For advice and information on your rights and obligations, and local services and support
Also visit your local library or community centre.
Last updated 17 Jan 2025. For corrections or changes, please email resource@mentalhealth.org.nz
